Reference

Privacy Policy For Clearer Account Choices

Our aj8 Privacy Policy shows what account data we collect, why we use it, and how you can ask for access or correction.

Account dataWallet recordsCookie settingsContact requests

See How Wallet And Account Data Moves

aj8 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect the data needed to create and protect your account, confirm your phone, respond to support requests, and match wallet activity with the correct account. A DANA, OVO, GoPay or QRIS transaction may create a payment reference, amount, status and time record; bank transfer and

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virtual account activity can create similar reconciliation data. We use these records to display cashier status, investigate an unclear receipt and prevent account misuse. Device details, login events and cookie choices help us detect unusual access and keep the policy page usable. We do not ask
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for data unrelated to these purposes. Access depends on local law, and where local law permits, you can request a copy, correction or removal subject to records we must retain for security and transaction handling.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH PRIVACY

Get A Direct Route For Data Requests

A clear support path helps when you want to ask about your Privacy Policy rights, an account record or a wallet reference.

HOW WE HANDLE DATA

Keep Control From Login Through Retention

Privacy choices work best when they follow the same path as your account activity.

Account data collected

We may hold your name or account label, phone number, login records and verification status.

Wallet and payment data

When you use DANA, OVO, GoPay or QRIS, we record the reference, status and timing needed to match the cashier…

Cookies and device signals

Cookies can remember a session choice and help the account page load correctly.

Security before account access

Phone verification is completed before account access, and we do not ask for your password through support.

Retention and removal

We keep data only for the period needed for the stated account, security or payment purpose.

Changes to your data

Ask us to correct an account field by using the support route and naming the field that is wrong.

Find Answers Before Opening An Account

These Privacy Policy answers focus on the questions you may have before creating an aj8 account in Indonesia. They explain account records, local wallet references, cookies, mobile access and the request path. If your question concerns access, remember that availability depends on local law and applies where local law permits.

It covers account data, phone verification, login events, cookies, device signals, payment references and support requests. It also explains why we use each category, how long records may remain, and how you can ask for access, correction or deletion where local law permits.

We use your phone number to create the account path, complete verification before access and connect a support request to the correct record. It can also help us protect the account when a request involves wallet activity or a change to account data.

Yes. The Privacy Policy covers payment references, status, amount and timing connected with DANA, OVO, GoPay and QRIS. Bank transfer and virtual account records can be handled in the same way when we need to match a cashier event to your account.

Cookies can keep a session choice and help the account page work as you move from login to the lobby on a phone. Device and login signals may also be used to identify unusual access. Ask support about a cookie or device record linked to you.

Where local law permits, you can request a copy of account data held about you. Use the support link inside your account, name the records you want, and include your linked phone number. We may verify your identity before releasing account-specific data.

Send a correction request through the account support route and identify the field that needs changing. We may ask you to complete phone verification before applying it. This protects your account from a third party changing your details without permission.

We retain each data category for the time needed for its account, security or payment purpose. Some wallet, bank transfer and security records may remain longer when required for transaction handling. Where local law permits, you can ask support whether a record can be removed.

Privacy Policy For Clearer Account Choices

Get A Direct Route For Data Requests

Keep Control From Login Through Retention

Account data collected

Wallet and payment data

Cookies and device signals

Security before account access

Retention and removal

Changes to your data

Find Answers Before Opening An Account

01 What does the aj8 Privacy Policy cover?

02 Why does aj8 need my phone number?

03 Does the Privacy Policy cover DANA and QRIS records?

04 How are cookies used on aj8 mobile access?

05 Can I ask for a copy of my account data?

06 How do I correct data in my aj8 account?

07 How long does aj8 keep Privacy Policy records?

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